
The citizenM app is like a Swiss Army knife: it’s your room key, your city guide, and even your TV remote.Â
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How do you communicate the many uses of one app, simply and in a way that sticks?
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By reinterpreting the stereotypical ‘app explainer’ in a tangible, and captivating way. With a single tap, whack, or swipe, a series of short clips show the phone transform into various objects that reflect the app’s functionality. Â
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The videos ran on social media and the citizenM newsletter and website.Â










The citizenM app is like a Swiss Army knife: it’s your room key, your city guide, and even your TV remote.Â
Â
How do you communicate the many uses of one app, simply and in a way that sticks?
Â
By reinterpreting the stereotypical ‘app explainer’ in a tangible, and captivating way. With a single tap, whack, or swipe, a series of short clips show the phone transform into various objects that reflect the app’s functionality. Â
Â
The videos ran on social media and the citizenM newsletter and website.Â









© 2026. Hannah Carlile. You wouldn’t steal a car.Â